If you are experiencing crashes with South of Midnight, please try the following:

• Verify your PC Specs
  
• Update Graphics Card Drivers
  
• Verify the integrity of the files
  
• Check for Operating System Updates
  
• Check for Overheating, Overclocking, etc.
  
• Do you have a 13th or 14th generation Intel CPU?

Let's breakdown each of these below.

First, let’s verify your system meets the game’s minimum requirements. If your hardware falls below these standards, you may experience sluggish performance or more severe issues while playing.

Minimum Requirements

• RAM: 12Gb
  
• GPU: Nvidia GTX 1060, AMD RX 580 or equivalent
  
• CPU: Intel Core I3-8100, AMD Ryzen 3 1300X or equivalent
  
• Storage: SSD, Standard Edition (base game): Up to 60GB on the disk, Premium Edition (base game + digital extras): Up to 80GB on the disk
  
• OS: Windows 10 (1903 and above) or 11
  
• DX12 Required

Recommended

• RAM: 16Gb
  
• GPU: Nvidia GTX 2060, AMD RX 6600, Intel Arc A580 or equivalent
  
• CPU: Intel Core i5-7600K, AMD 1600X or equivalent
  
• Storage: SSD, Standard Edition (base game): Up to 60GB on the disk, Premium Edition (base game + digital extras): Up to 80GB on the disk
  
• OS: Windows 10 (1903 and above) or 11
  
• DX12 Required

If your hardware meets or exceeds our system requirements, let’s continue to the next suggestions.

If your system meets the game’s minimum requirements, we recommend updating your graphics card drivers to the latest version.
If you’re still experiencing issues that may be graphics-related, try updating your drivers again, this time using the “clean install” option (if available, depending on the manufacturer). This ensures old driver files are removed, preventing potential conflicts.
Finally, restart your PC after installing new drivers before starting the game again.

On rare occasion, files can get corrupted or become missing during or after the installation process which can cause issues like crashes. Each of the platforms the game is supported on allows you to verify your game files to make sure everything is there and working as expected.

Steam

Steam File Integrity

Xbox

• Open the Xbox app for Windows
  
• In My Library, select the game
  
• Click the more options ( ⋯ ) buttonC
  
• Click Manage > Files tab > Check for updates
  
• If no updates are found or available, click Verify and Repair to repair the game. Then try to launch it again.

Let’s verify you’re running the latest Windows Updates.

Windows 11 Update [support.microsoft.com]

If any updates are installed, please be sure to restart your PC before starting the game again.

Random crashes and unexpected behavior can occur if your PC components, especially your CPU or graphics card, overheat.

Are you overclocking your PC? Overclocking can push components beyond their limits, leading to instability. Try disabling overclocking while playing the game using system tools like MSI Afterburner, Intel Extreme Tuning Utility, AMD EXPO, or AMD Ryzen Master. If you’re unsure whether your system is overclocked, check the software that came with your motherboard or PC.

Is your PC getting enough airflow? Ensure that fans have unobstructed intake and exhaust areas, typically along the back, side, or top of the case. Even slightly repositioning your PC can improve ventilation and cooling performance, reducing the risk of crashes.

Do you have pets or smoke near your PC? Has it been a while since you cleaned it? Over time, dust, pet hair, and debris can clog fans and heatsinks, leading to overheating and reducing system stability.
Cleaning your PC, especially the fans, vents, and filters, can improve cooling efficiency and lead to better stability.

If you’re using a 13th or 14th generation Intel CPU, ensure your BIOS is up to date to help prevent system stability issues while playing.

• For Prebuilt Gaming PCs (Alienware, Lenovo, MSI, etc.)

Check your manufacturer’s support site or use their system update tools (e.g., Alienware Update) to install the latest BIOS.

• For Custom-Built PCs

Visit your motherboard manufacturer’s website to download and install the latest BIOS for your specific model or motherboard.
Why This Matters: An outdated BIOS can cause crashes and instability, especially on these CPUs.
Advanced Users: Verify that your BIOS includes the Intel microcode version 0x12B or later. This information is usually available in your system or motherboard manufacturer’s support articles.

• Select Start > Settings > About your PC.
  
• Under the Device specifications section, look at Processor.

If you have a processor that starts with "13th Gen Intel" or "14th Gen Intel", please update your BIOS to the latest version.

You can test your Intel CPU to make sure everything is running well by downloading and installing the Intel Processor Diagnostic Tool. If you have any issues with your PC while running this tool, you may need to request service from your manufacturer.